Instructions for installing WorkBench v5
========================================

Previous versions of the WorkBench MUST be un-installed before installing a new version.


WorkBench v5 installs and runs on Microsoft Windows 9x/Me, NT4, 2000 & XP.
Microsoft Internet Explorer v5.0 or above must be installed.


Internet Explorer related issues
================================

Problems may be experienced by users of:

Operating System                Reason
---------------------------------------------------------
Win95 Original Release          No Internet Explorer
Win95 OSR2                      Microsoft Internet Explorer v3
Win NT 4                        Microsoft Internet Explorer v4


Installing Microsoft Internet Explorer 5 fixes the following problems:

Error Reported                                                When...
--------------------------------------------------------------------------------- 
XML DLL failed to register                                    during installation
XT???LIB.DLL linked to missing export                         runtime
Codejock XT libraries require COMMCTL32.DLL version x.xx      runtime
A device attached to the system isn't working                 runtime			
You need a newer version of HHCTRL.OCX                        accessing F1 online help

Microsoft Internet Explorer can be installed from www.microsoft.com



Installation problem on Windows XP
==================================

During installation, the Configuring Windows Installer dialog is displayed, and the following
error message is shown:

“The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance.”


A similar problem and a resolution is documented in the Microsoft Knowledge Base:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315353


The problem may be fixed by re registering the windows installer service by typing:

msiexec.exe /unregister

and

msiexec.exe /regserver

at the command line and rebooting.

 


Access Rights
=============

WorkBench v5 will be installed for use by *all* users on a given computer. However, because of the nature of the
application it doesn't necessarily follow that all users will be able to effectively use WorkBench after it has 
been installed. WorkBench needs to be able to register COM components on the fly during it's operation (for 
example, when installing system files), and in order to be able to do this it needs read/write access to certain 
areas of the Windows Registry.

Under Windows 2000 and XP Restricted Users (members of the 'Users' group) do not have sufficient access rights 
to register Windows Components, so we recommend that all users that use WorkBench v5 are (at least) Standard 
Users (members of the Power Users group).

The following error is caused by trying to install WorkBench from a user account that has insufficient access
rights to the Windows Registry:

Error 1911. Could not register type library for file...



EOF